Every effort is made to ensure that each one of us live up to the values of our organization on a daily basis. These values are:

Trust
To provide the best services possible by being honest, truthful, polite and welcoming with all our clientèle, colleagues, physicians and volunteers.

Equity
To be fair with everyone by treating each client, other employee, each physician and each volunteer with all respect due to them notwithstanding their condition, their social status, their sex, their age or nationality.

Respect
To do unto others, namely the clientèle, our colleagues, the physicians and the volunteers as we would have others do unto us, by cooperating to better serve all. Helping one another will allow us to reach our goal of meeting the needs or others and exceeding their expectations.

Compassion / Empathy
To listen to others and provide them with the highest quality of care by demonstrating real empathy for the joys and sorrows of our clientèle, our colleagues, physicians and volunteers.

Confidentiality
To respect the privacy all persons deserve by realizing the importance of maintaining the confidentiality of the situations encountered and of the people involved and by always keeping other persons’ confidence.